From the moment that you reach out to us, we will help you find the right solution for your project. Because we understand the major international and global standards being an approved supplier of ATEX and IECEx products, we can help provide or design the right products for use in both safe and hazardous areas. We consider the complete product lifecycle and are here to help at every stage of the process.
We provide you with all the necessary documentation for the product you have ordered. This pack can be provided electronically, via our portal and printed with your order.
Our pack includes a product manual which details the drawings, assemblies and installation process that the engineer will go through when receiving the product.
We also provide:
- Certificates of Conformity
- Declaration of Conformity - For explosive atmospheric products
- Quality Assurance Packs
- Testing Certification
- Export Documentation
WE OFFER A COMPLETE RANGE OF PRODUCT SUPPORT SERVICES TO ASSIST YOU WITH YOUR PROJECT. FROM TECHNICAL SPECIFICATION THROUGH TO TRAINING AND INSTALLATION, WE WILL HELP YOU THROUGH THE COMPLETE PROCESS, MAKING SURE YOU HAVE THE CORRECT PRODUCT FOR THE JOB.
DESIGNED TO LAST
We are proud to provide high quality products that meet the highest industry standards. We design and build all of our products to last and to help us fulfill your needs we are always interested in feedback about your user experience.
We want to make things easier for you so we have developed a dedicated customer portal which is available for all of our customers upon request. The portal allows 24/7 access to all key product documentation, wherever you are in the world. If you would be interested in setting up your own portal with us, please get in contact.
We can also provide full product training for you and your team either on-site or at a location that is convenient for you.
Our engineers have experience of onshore and offshore environments and can provide hands-on training to you and a group of your colleagues, to ensure that you are getting the most from our products and to make sure your operation runs smoothly.
We personalise all of our training schools, so let us know what you would like to cover and we will ensure that we focus on those areas.